Director of R&D

Team:
R&D

We are seeking a dynamic and visionary leader to join our team as the Director of Research and Development.

In this role, you will be responsible for overseeing and driving innovation across 3-4 teams, each comprising developers, architects, and automation QA experts. As the Director of R&D, you will play a pivotal role in shaping the future of our products, owning the full development life cycle from conception to production.

Key Responsibilities

Strategic Leadership:

  • Develop and execute a forward-thinking R&D strategy aligned with the company's overall business objectives.
  • Provide visionary leadership to multiple teams, fostering a culture of innovation, collaboration, and continuous improvement.

Software Architecture:

  • Drive architecture principles, technology selection, engineering practices and stack modernization
  • Lead and enforce engineering practices across groups

Team Management:

  • Lead and mentor 2-4 cross-functional teams, ensuring they are motivated, engaged, and working cohesively towards common goals.
  • Promote a culture of accountability, ownership, and excellence within each team.

Product Development:

  • Oversee the end-to-end product development life cycle for multiple cross non foundation domains.
  • Collaborate with product managers, architects, and other stakeholders to ensure successful delivery of high-quality products.

Quality Assurance:

  • Drive a robust quality assurance process, while implement effective and modern testing strategies and ensure product reliability.
  • Champion a culture of quality across the R&D organization, emphasizing the importance of innovation, quality and agility in every phase of development.

Cross-Functional Collaboration:

  • Foster strong collaboration between R&D teams and other departments, such as product management, operations, and customer support.
  • Ensure seamless communication and alignment of goals to drive successful outcomes.
Requirements:
  • Proven experience in a leadership role within R&D, managing cross-functional teams, with a focus on developing and supporting high-scale SaaS (Software as a Service) products.
  • Proven experience in driving stack modernization projects.
  • Extensive background in software development and a deep understanding of the full development life cycle, particularly in the context of large-scale, mission-critical SaaS applications.
  • Strong technical background, experienced in cloud native, mico-services based SaaS products. Hands on is advantage.
  • Passionate about leveraging AI within the development life cycle for boosting productivity and quality.
  • Demonstrated expertise in implementing and optimizing QA processes, with a focus on automation, in the context of high-scale SaaS products.
  • Minimum of 3 years of experience in a similar leadership role within a high-scale SaaS development environment.
  • Hands-on experience in developing and maintaining production environments for SaaS products, ensuring reliability, scalability, and optimal performance.
  • Excellent communication and interpersonal skills, with the ability to influence and inspire teams in the context of high-scale SaaS development.
  • Strategic thinking and the ability to align R&D efforts with broader business objectives, especially in the dynamic landscape of SaaS.
  • A track record of successful product delivery and innovation in the SaaS space, with a keen understanding of the challenges and opportunities unique to this environment.
  • Good understanding of system performance and load/stress tests
  • Good understanding of monitoring and ownership of production related issues.
  • Experience managing on site and remote teams.
Not an employee at Global-e