Cookies Policy

Global-e (“Global-e” or “we”) wants to ensure that your visit to our website is smooth, reliable and as useful to you as possible. To help us do this, we use cookies and similar technologies, such as tags/beacons and javascripts (“cookies”), to make our website relevant to your interests and needs.

What are cookies?

Cookies are small text files that are automatically placed on your computer or mobile device when you visit our website. They are stored by your internet browser. Cookies contain basic information about your internet use. Your browser sends these cookies back to our website every time you revisit it, so it can recognize your computer or mobile device and personalize and improve your browsing experience.

What Are ‘Session’ and ‘Persistent’ Cookies?

“Session Cookies” are removed from your computer once you close your browser session.

“Persistent Cookies” last for longer periods on your computer – after you close your browser session.

A user can delete previously set persistent cookies manually or configure the browser settings to delete cookies, as further described below.

What Are ‘First-party’ and ‘Third-party’ Cookies?

First-party cookies are set directly by the website that the user is visiting. For the purpose of this policy, these are cookies that are set directly by our website.

Third-party cookies are set by a domain other than the one visited by the user. For the purpose of this policy, these are cookies that are set by service providers of our website.

What Are ‘Similar Technologies’?

Functions usually performed by a cookie can be achieved by other means. This could include, for example, using certain characteristics to identify devices so that visits to a website can be analyzed.

Any technology that stores or accesses information on a user’s device is relevant for this purpose, and therefore it includes, for example, HTML5 local storage, Local Shared Objects and fingerprinting techniques.

Additionally, technologies like scripts, tracking pixels and plugins, wherever these are used – are also considered as similar technologies. For example, many companies, including us, conduct electronic marketing and incorporate a tracking pixel in email messages. The pixels record information including the time, location and operating system of the device used to read the email.

What type of cookies do we use?

We use both Session Cookies and Persistent Cookies as part of your experience on our website so that we can facilitate the use of the data’s features and tools, keep track of your preferences as well as improve our service by creating better designs for you.

Some cookies are strictly essential for the operation of our website while other cookies help to improve our services and marketing activities. The same rule goes for all the tracking technologies that we use.

We have created a detailed tracking technologies table page, which is attached as an Appendix A to this policy and is available here. The table will provide you with a clear and comprehensive image of the tracking technologies that we use.

When a tracking technology contains personal data, as indicated in Appendix A, then our Privacy Policy applies as well.

The cookies we use fall into 3 categories. These categories are described below:

Essential and functional cookies:

Essential cookies are necessary to help you access and move around our site and use all its features. We also use functional cookies, for example to remember your language preferences to save you the trouble of having to change every time you enter our website. Without these cookies, our website would not work properly and you would not be able to use certain important features.

Analytics cookies:

We use cookies to help us understand how visitors arrived at our website, how and how long they use it and how we can improve their experience. This type of so-called “analytics” cookies can provide us with anonymous information to help us understand which parts of our website interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our sites and we also use them to help us monitor how our visitors reach our sites.

To place these cookies, we use Google Analytics. We have set our Google Analytics to protect your privacy to the maximum extent. For example, we have concluded a data processing agreement with Google to protect your data. We have also made sure that the last octet of your IP-address is invisible and have turned off the setting which allows sharing data with Google. We are also not using any other Google Analytics related cookie services which are offered by Google.

Advertising, marketing and social media cookies:

We only place advertising, marketing and social media cookies if you have given us your permission to do this.

Advertisement and marketing cookies collect information about your browsing habits in order to make our content and advertising as relevant to you and your interests as possible. These cookies are also used to help us measure the effectiveness of our advertising campaigns by tracking the number of clicks. The cookies are usually placed by third party advertising networks. They remember the websites you visit and use this information to give you access to interesting and exciting content on our website and to show you more personalized adverts when you visit other websites. These cookies also help improve your browsing experience, for example by helping to prevent the same advertisement from continuously reappearing to you.

Additionally, social media platforms such as Facebook and Twitter can use cookies to see if you are logged in and allow you to “like” content or forward it to your friends. Depending on your settings, these third parties may use your information for their own purposes, such as advertising. If you would like to know more how these social media platforms use data, please refer to the privacy notices of these platforms.

Obtaining your consent for using tracking technologies

We need your consent to use tracking technologies that are not essential and functional, as indicated above.

If you do not agree to accept our cookies or other tracking technologies that are not essential and functional for the operation of our website, we will make commercially reasonable efforts to provide you with the same level of services without using such cookies or other tracking technologies.

Withdrawing your consent

You can withdraw your consent to advertising, marketing and social media cookies by contacting [email protected].

Managing your cookie settings and deleting cookies

As explained above, we only place advertising and targeting cookies (including tracking cookies) if you have given us your consent for doing this. If you have given us your consent but would like the cookies that we have placed to be removed, you can do this by deleting them via your browser. Search for “cookies” under your web browser’s “Help menu” or “Setting” section.

Here are some links to some commonly used web browsers: (a) Google Chrome; (b) Microsoft Edge; (c) Mozilla Firefox; (d) Microsoft Internet Explorer; (e) Opera; (f) Apple Safari.

In addition, you can turn off certain third party targeting or advertising cookies by visiting the following links: Network Advertising Initiative, the Digital Advertising Alliance Consumer Choice and Your Online Choices pages.

To find out more about cookies, including how to see what cookies have been set, you can visit the following websites: www.aboutcookies.org and www.allaboutcookies.org.

Please note that, if you choose to delete Global-e cookies, your access to some functionality and areas of our website may be degraded or restricted.

Some web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on our services or through cross-site user tracking. This Website and services do not respond to DNT signals.

Further information about our use of data

You can find more information about the way we handle personal data in our Privacy Policy.

Questions, comments or in need of help?

If you have any questions or if we can help you with something, we would be happy to assist if you contact us at: [email protected].

Changes to this policy

We update this policy, where needed. Every time we change this policy, we either send you an email about it or post a notice on our website. We will post a notice on our website if our policy update includes substantial changes and obtain your consent once again, where required under applicable laws.

This policy was last updated on January 2021.

Appendix A: Tracking Technologies Table

Essential and functional cookies

These cookies are strictly essential for enabling your movement around our Service and providing access to features such as your profile and purchases, member-only services, and other secure areas of our Service. This category of cookies cannot be disabled.

Analytics Cookies

Analytics cookies collect information about how visitors use our Service. Our service providers can transfer relevant information to third parties where required by law or where such third parties process such information on their behalf.

Marketing Cookies

Marketing cookies collect personal information such as your name, which pages you visit on our Service, your history arriving at our Service, your purchases from us, and so on. Collected information is used to evaluate and improve the effectiveness of our marketing campaigns.

Additional Similar Technologies